Robert E. Hartzell Jr., R.Ph., CCN
Owner, Pharmacist, and Clinical Nutritionist
Founder of Hartzell’s Pharmacy Inc., Bob is a graduate of Temple University School of Pharmacy. He attended programs in nutritional products and supplements offered by various pharmacy groups. Bob received a certification in Osteoporosis screenings. He achieved Pharmacist Care Diplomat Certification training, and is a Certified Clinical Nutritionist. In October 2012, Mr. Hartzell stepped down as president of the company. He is still vary active in the organization serving as a special adviser to the current administration and management team and conducting nutritional consultations.
Vincent A. Hartzell, Pharm.D.
President
Vince graduated Wilkes University’s Nesbitt School of Pharmacy in May2005 and served his post-doctorate residency at Leesburg Pharmacy in Northern Virginia. Vince is on the national faculty for the American Pharmacists Association’s Immunization Delivery Certificate Program. In 2009, Vince was awarded APhA’s Immunization Champion Award for Individual Practitioner and PAIC Immunization Champion for his contributions to increase access to immunizations.
Kristen M. Hartzell, Pharm. D.
Vice President
Community Pharmacy Residency Program Director
Kristen is a 2006 graduate of Wilkes University’s Nesbitt School of Pharmacy and earned her post-doctorate education at Hunter Holmes McGuire Veterans Affairs Medical Center in Richmond, Virginia. Kristen focuses in the management of hypertension, hypercholesteremia, diabetes, and smoking cessation. She is one of the primary providers in Hartzell’s Vaccine Clinic. She serves as the Director for Hartzell’s Community Pharmacy Residency Program.
Pharmacy
Juliana Martin-Good, R.Ph.
Pharmacy Manager
Juliana has been the Pharmacy Manager here at Hartzell’s since 1996. She is a graduate of the Philadelphia College of Pharmacy and Science. Juliana is also certified in the administration of immunizations.
Amy Lamie, R.Ph.
Staff Pharmacist
Amy has been working at Hartzell’s Pharmacy since 1997, and is a graduate of the Philadelphia College of Pharmacy. She is the primary pharmacist that staffs our Long-Term Care Pharmacy Division.
Dominique Cipollone, Pharm.D.
Community Pharmacy Practice Resident
Laura Granato
Pharmacy Billing Manager
Laura has over 10 years of experiencing in pharmacy billing. She works directly with the pharmacy staff to trouble shoot billing issues and reconcile concerns of our customers and their representative payees.
Pharmacy Technicians
Amanda, Carleen, Kate, Janet, Sue, Brittany, Shelley, Jackie (Not Pictured) and Heather (Not Pictured).
Home and Medical Equipment and Supplies
Stephen Kraynick, CFts., O.S.T.
Operations Manager
Operations Manager for Hartzell’s, Steve joined the staff in 1978. He is recognized by the Board for Orthotic / Prosthetic Certification and the American Board for Certification in Orthotics, Prosthetics, and Pedorthics as a Certified Shoe Fitter and Orthotic Fitter. Steve is an integral part of the team – overseeing delivery operations, facility maintenance, and product procurement and inventory.
Kenneth Dumbach, CFts
Sales and Marketing
Ken has been with Hartzell’s since 1993. He is certified by The American Board for Certification in Orthotics, Prosthetics, & Pedorthics. He is certified to fit diabetic shoes, vascular supports, orthopedic appliances and braces. He has completed courses with Apex University on “Conservative Foot Health Management,” and continues his education through various programs.
Hartzell's customer service team
Customer Service Representatives
Seated (left to right): Diana Egleston, Gina Gordon (Customer Service Manager), Connie Quinn
Standing (left to right): Jeff Lichtenwalner, Chrystal Greb, Ken Dumbach
csr@hartzells.com or (484) 240-6440
Billing Representatives
Kate Rothrock (HME Billing Manager), Christine Ziegler, Jessica Mitchell.
Warehouse and Delivery Technicians
Rich Funk, Tim Haggarty, Jerome Phillips, and Rich Wanamaker

